Postle Dental Group

Frequently Asked Questions

We hope our website is a valuable resource for you to help answer questions about the services Postle Dental Group provides and about our practice in general. 


Do you accept my insurance?

We accept reimbursement from most major insurance carriers and will submit your charges to your dental insurance. Please remember that you are fully responsible for all fees charged by this office regardless of your insurance coverage. Your insurance plan is not designed to cover all charges, but simply to provide some assistance to you.

We do collect a copayment for most dental procedures at the time the service is rendered. The copayment amount will be discussed with you when you make your appointment.


What are my payment options?

For your convenience, we accept VISA, MasterCard, American Express, Discover, cash or check. Payment is expected at the time service is rendered unless other payments have been made in advance. We can offer payment arrangements through CareCredit, an independent credit agency. If you have questions regarding your account, please contact us at 614.850.0446.


Do you run on time?

We know your time is valuable, and we make every effort to stay on schedule. You can help us by arriving on time for your appointment.

What is your cancellation policy?

We ask you to kindly give us 24 hours notice if you need to cancel an appointment. We reserve the right to charge a cancellation fee if you cancel in less than 24 hours or fail to show up for your appointment.

Are you taking new patients?

Yes! Please schedule an appointment online or contact us at 614.850.0446. We look forward to getting to know you.

What are your hours?

We are open from 7:00 A.M.-7:00 P.M. Monday-Thursday, 7:00 A.M.-5:00 P.M. Friday. We are also open two Saturdays each month for your convenience.

What if I have a dental emergency?

Call our office at 614.850.0446 as soon as you are able, and we will give you instructions on how to handle your emergency. If it is after hours, call the office. Our after-hours answering service will tell you how to reach your dentist.